Q - What happens in the event of an emergency? 

A – If your dog requires veterinary attention, I will take them to your named vet or veterinary surgery depending how urgent. However, this would be an unlikely scenario. 

  

Q – How many dogs do you walk at a time? 

A – I will only ever walk four dogs at any one time. There will be individual walks available. They will always have my complete attention to ensure their safety. Also walking any more than four dogs’ voids insurance policies. 

  

Q – Where do you walk? 

A – I frequently walk in West Swindon. However, i do like to walk all over swindon. Your dog will always be walked in a safe place away from roads and distractions. 

  

Q – Can i meet you first? 

A – I will always recommend a free consultation first with no obligation. I can explain all the services I am able to provide while getting to know all of your pet’s details. I will bring all my certification and insurance details. You will need to sign a service agreement providing both parties are happy to proceed. 

  

Q – How do i pay? 

A – Payment will need to be made on a weekly basis and within seven days. I accept cash and can also do bank transfers (bacs). Invoices will also be available. 

  

Q – Do you use treats? 

A – i can use treats depending on the initial consultation. We will need to consider the animals diet to ensure we do not cause any disruption. 

  

Q – Fully vaccinated and vet registered? 

A – We are only able to take pets that are registered with up to date flea and worm preventatives. We will require your veterinary details on a release form. Also, an emergency contact number will need to be provided. 

  

Q – Reservation fees? 

A – We do not charge any reservation fees, although we do request you provide as much notice as possible. 

  

Q – What if i need to cancel a service? 

A – In this instance we request you call or email us with a minimum of 24 hours’ notice if missed the walk will be charged at the normal rate. 

  

Q – Are you fully insured? 

A – Yes, I hold a public liability insurance, further details can be provided on request. 

  

Q – Are you police checked? 

A – Yes, I have a valid disclosure and baring service (dbs) certificate 

  

Q – What breeds do you walk? 

A – I do not discriminate against any breed providing it is legal. We will meet during the initial consultation to establish if we are compatible to begin with. 

  

Q – Frequency of dog walking? 

A – I can walk your dog as often as you wish depending on availability. I provide dog walking Monday to Friday (bank holidays & weekends by arrangement only). 

  

Q – Must be wearing a collar and a tag during walks? 

A – Yes, as per legislation control of dogs order 1992, all dogs must wear a collar providing the name and address of the owner. From the 6th april 2016 all dogs must be registered on an approved database and micro-chipped. 

  

Q – Collection and drop off of dog? 

A – I can collect your dog from your home and drop it back after the walk. If you require me to walk your dog during the day, i will require a key. Please note I am fully police checked to hold your keys and insured to care for your dog. 

  

Q – Do you allow dogs off lead? 

A – Yes, I will always do this in a safe environment away from the road and only if I am confident with your dogs’ recall. I also have a variety of leads that will allow the dogs to roam in a safe manner. 

  

Q – Walking in all weathers? 

A – Yes, my two (Max & Millie) ensure this is the case they enjoy walking in all weathers. Regular exercise is crucial to the well-being and stimulation for each dog. You can be confident we walk in all weathers rain or shine. The only exception would be if there is potential risk to the safety of the dog for example extreme conditions.